Privacy Statement

Hartley Lifecare is committed to respecting your privacy. We’ve structured our site so that, in general, you can visit without identifying yourself or revealing personal information. Once you provide us personally identifiable information (information through which you can be identified), you can be assured it will only be used to support your relationship with us.

Links to other sites

Links to other websites are inserted for your information and do not constitute endorsement of the information, products or services found at those sites.

Hartley Lifecare cannot ensure the protection of personal information you provide to a third-party site that links to, or from, this site, because these third-party sites are owned and operated independently. Also, these sites may have their own privacy and data collection practices that are beyond our control. Personal information you provide to third-party sites will be regulated by their privacy policy, if they have one.

We assume no responsibility or liability for the practices, actions or policies of third-party sites, and are not responsible for their content or privacy practices.


A cookie is a small file that is sent to your web browser from a web server when you access information on a website. It is stored on your computer’s hard drive. A cookie is set when you enter the website and is only valid during the session.

Site visit data

This site uses Google Analytics, which collects the following information for statistical purposes:

  • your server’s address
  • your general locality
  • the name of the top level domain from which you access the Internet (for example: .gov, .com, .edu, .org, .au, .nz etcetera)
  • the date and time of your visit to the website
  • the pages you accessed, documents downloaded and search terms used
  • the address of the referring website (for example, the previous website that you visited), and
  • the type of browser and operating system you are using

The above information does not identify you personally and you remain anonymous. This information is provided by your browser and will be used for statistical and development purposes only. Analysis of this information assists with the improvement of this website.

No attempt will be made to identify users or their browsing activities except, in the unlikely event of an investigation of abuse or a security incident. The data will not be disclosed to any external agencies except in the case where a law enforcement agency may exercise a warrant to inspect the Internet service provider’s logs.

Some functionality of this website is not run by Hartley Lifecare and third parties may capture and/or store the above information about you outside of Australia.  These third parties include FaceBook, YouTube, Twitter and Google, and may not be subject to the Privacy Act 1988.  Hartley Lifecare is not responsible for the privacy practices of these third parties and encourages you to examine each website’s privacy policies and make your own decisions regarding their reliability.

Your email address

Under no circumstances will your personal email address be shared with or revealed to any third person or party.

If you subscribe to our newsletter, your email address will be stored by us only until you personally unsubscribe.

Personal information you provide to us

No information you send to Hartley Lifecare will be revealed to any third party. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information you have shared with us.

For more information on how privacy is handled by Hartley Lifecare, contact us on (02) 6282 4411.