COVID-19 Response

Hartley’s Crisis Management Team (CMT) is continually reviewing our COVID Response Plan.  At this stage there is no new information that will drastically change Hartley Lifecare's current service delivery regarding COVID-19 despite the ACT and NSW currently being in lockdown.

The nature of COVID-19 means that we must remain flexible and readily able to respond to the changing circumstances of the pandemic. That’s why, there will be a number of check points along the way so that each stage of the easing of restrictions can be assessed before moving to the next, ensuring the health and safety of our clients and the community.

All Hartley Clients are now fully vaccinated with all staff eligible to book in to receive the jab. 

The CMT has reviewed the ACT's Pathway Forward Strategy and can now provide a simplified roadmap out of lockdown in relation to key areas of focus for Hartley. This roadmap can be found by clicking below.

Please refer to this page for the latest news, updates and information regarding Hartley's response to the COVID-19 Pandemic. 

Hartley's RoadMap Out of Lockdown

Hartley's RoadMap Out of Lockdown

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Key Updates

SEPT 16TH 2021

COVID-19 CASES AT HARTLEY

 

CLICK HERE

AUGUST 24TH 2021

COVID-19: FAQ'S

 

CLICK HERE

AUGUST 23RD 2021

COVID-19: IMPORTANT UPDATE

 

CLICK HERE

AUGUST 22ND 2021

COVID-19: SHARING PLACES

 

CLICK HERE

AUGUST 22ND 2021

COVID-19: SECTOR CLUSTER

 

CLICK HERE

AUGUST 20TH 2021

COVID-19: UPDATED INFO

 

CLICK HERE

Exposure Categories

ACT Health currently has four categories regarding potential exposure to COVID-19 and what is required.

CATEGORY ONE - CLOSE CONTACT

Close contacts have a high risk of infection – this could be because they spent a long time with, or were in a confined space alongside, a confirmed case. They also have bee to a close contact location at the dates and times specified.

If you are a close contact, you must:

IF YOU HAVE BEEN TO THE CLOSE CONTACT LOCATIONS IDENTIFIED PLEASE DO NOT ENTER A HARTLEY FACILITY

CATEGORY TWO - CASUAL CONTACT 

Casual contacts have a lower risk of exposure – they may have been outside or spent a short time in a large venue with the confirmed case. They also have bee to a casual contact location at the dates and times specified.

If you are a close contact, you must:

  • complete the ACT Contact Declaration Form
  • immediately quarantine
  • get tested for COVID-19 as advised by ACT Health:
    • If you were at the casual contact location less than 4 days ago, you will need two tests. You need to get a test as soon as you find out you are a casual contact. You will need to get another test on day 5 after you were at the casual contact location. You need to remain in quarantine for the whole time, until you receive a negative test result from the second test.
    • If you were at the casual contact location 4 or more days ago, you only need to get one test. You should get tested as soon as possible. You will need to remain in quarantine until you receive a negative test result.
    • Get tested again for COVID-19 if you experience any symptoms, no matter how mild.

IF YOU HAVE BEEN TO THE CASUAL CONTACT LOCATIONS IDENTIFIED PLEASE DO NOT ENTER A HARTLEY FACILITY

CATEGORY THREE - SECONDARY CONTACTS (LIVE WITH)

Secondary contacts have been close to a close contact since they were exposed to COVID-19.

If you are a secondary contact who is a household member of a close contact you must quarantine until both you and the close contact are released from quarantine by ACT Health. You should maintain separation from the close contact during the quarantine period. This includes:

  • Remain completely separated from them at all times
  • Stay and sleep in a different room from them
  • Use a separate bathroom (if you only have one bathroom, you must clean the bathroom, including taps, doorknobs, buttons and anything else you may have touched with disinfectant after every use)
  • Not share household items including dishes, cups, towels, bedding, or other items. After using these items, you should wash them thoroughly with soap and water or use a dishwasher/washing machine
  • Avoid shared/common areas. If it is unavoidable, ensure that masks that cover the nose and mouth are worn whenever in common areas (e.g. kitchen, hallway) Any common surfaces in the area (e.g. taps, cupboard, door handles) must be cleaned with disinfectant after use.

If you can't meet the above criteria (for example in the case of caring for children),  you must quarantine until both you and the close contact are released from quarantine by ACT Health.

If you are a secondary contact who is not a household member of a close contact you must quarantine until the close contact receives a negative result as long as you have had no further contact with the close contact since they got tested. ACT Health will notify you when you can come out of quarantine.

CATEGORY FOUR - SECONDARY CONTACTS (NOT LIVE WITH)

If you are a secondary contact who is not a household member of a close contact you must quarantine until the close contact receives a negative result as long as you have had no further contact with the close contact since they got tested. ACT Health will notify you when you can come out of quarantine.

Frequently Asked Questions

LOCKDOWN IN THE ACT

What are the essential reasons you can leave home during lockdown?

Further information on the essential reasons you can leave home during lockdown is available here:

Lockdown in the ACT - COVID-19

For the latest news and updates on COVID-19, visit the Media Updates page here:

Media updates - COVID-19 (act.gov.au)

 

PERSONAL PROTECTIVE EQUIPMENT (PPE)

Does the direction to wear face masks apply to Hartley?

Yes, more information about wearing face masks is available here:

https://www.covid19.act.gov.au/act-status-and-response/face-masks

How can people in the community access face masks if they don’t have capacity to purchase them?

Information about access to PPE for the community and allied health services is available here:

https://www.covid19.act.gov.au/stay-safe-and-healthy/protect-yourself#Personal-protective-equipment-for-the-community-and-allied-health-services

Requests for PPE can be submitted through the PPE online request form.

Who is required to wear PPE?

At this stage, Hartley staff are not required to wear any PPE other than a mask. More information about appropriate use of PPE is available here:

https://health.act.gov.au/businesses/non-government-community-disability-and-health-service-providers#personalprotectiveequipment

 

ENTERING AND LEAVING THE ACT

What is the process for staff who live outside the ACT who need to enter the ACT for an essential work purpose?

Information on travelling to the ACT, including for ACT/NSW border residents, is available here:

https://www.covid19.act.gov.au/travel/entering-the-act/travel-directions-in-the-act/standing-exemptions-including-transiting#ACT-border-residents-living-in-NSW

Online travel forms, including declaration and exemption forms, are available here:

Online travel forms - COVID-19 (act.gov.au)

What is the process for those people who live in NSW and need to enter the ACT for essential work purposes and then need to return home to NSW? 

Information on travelling from the ACT into NSW is available here:

Interstate travellers | NSW Government

The online declaration form, for entry into NSW from the ACT, is available here:

Complete a travel declaration form

 

COVID-19 VACCINATION AND TESTING

Who is eligible for the COVID-19 vaccine?

All Hartley Staff are eligible for the vaccine. Information on who is eligible for the COVID-19 vaccine is available here:

Check if you’re eligible for the COVID-19 vaccine - COVID-19 (act.gov.au)

Are essential workers, including health, aged and disability care workers, being proritised for COVID-19 vaccination?

ACT Government COVID-19 vaccine clinics are prioritising health, aged and disability care workers. This includes but is not limited to clinical and non-clinical workers at hospitals, health, aged and disability facilities.

The COVID-19 vaccine is free for everyone, even those without Medicare cards and those who hold an immigration visa.

Workers can book their appointment by calling a dedicated vaccine booking line on 02 5124 3999 or the ACT COVID-19 vaccine booking line on 02 5124 7700. Workers should identify themselves as an aged, disability or health care worker. They will need to answer a few questions to confirm their employment, before being prioritised for an appointment.

Further information on the COVID-19 vaccination program is available here:

www.covid19.act.gov.au/vaccine

Where can I get tested for COVID-19 in the ACT?

Information on where to get tested in the ACT is available here:

Where to get tested in the ACT - COVID-19

Can the wait time be reduced or in-home testing be made available for people with disability who require a COVID-19 test? 

Information on accessing COVID-19 testing for people with disability is available here:

Advice for people with disability - COVID-19 (act.gov.au)

 

EMERGENCY RELIEF

How can people access emergency food relief during lockdown?

Information on accessing emergency food relief is available here:

https://www.covid19.act.gov.au/community/access-help#Emergency-food-relief

Is any financial support available for those who are isolating and waiting on COVID-19 test results?

Information on the ACT Government COVID-19 test hardship isolation payment is available here:

COVID-19 Hardship Isolation Payment - Guidelines (act.gov.au)

To apply for the payment, access the application form here:

COVID-19 Test Hardship Isolation Payment Application (act.gov.au)

 

SHOPPING AND GROCERY OPTIONS

If you are not in quarantine or isolation, and can go to a supermarket to shop, you can do so under the lockdown rules. Try to shop in the local region of the Hartley House, and get in and out as quickly as possible.

If you need to order home delivery, there is a range of options to consider through other grocers and independent supermarkets as well as the major supermarkets listed on the Access help page of the COVID-19 website webpage.

Woolworths grocery delivery for vulnerable customers

Woolworths will be providing a Priority Assistance service with dedicated delivery windows for vulnerable customers.

Eligible customers include people with disability, seniors and those with compromised immunity or who are required to self-isolate.

Woolworths also provide Priority Assistance services to vulnerable business customers which include aged care facilities, child care centres, disability services, community housing, some charities, and prisons.

Register with Woolworths for Priority Assistance and be sure to include any supporting information to assist Woolworths in assessing your request. If you accessed the Priority Assistance service during 2020, you should be able to see ‘preferred’ delivery windows when shopping online with Woolworths via a mobile or desktop device. Priority Assist windows are not unlimited, so there may be times where customers will not find a preferred window.